Michael Curtis Dilts

Information Analyser


About me

Welcome to my simple website. Please feel free to read below and use the links to contact me above. I have an intense interest in technology and love playing with data until my eyes bleed.

Michael Curtis Dilts


Professional Work Experience

Senior Information Analyst

Continued full project life cycle testing with an increased emphasis on automated project and regression level testing. Additional project management and coordination responsibilities relating to scope and timing determinations. Enhanced support in creating client facing reporting and data analysis. Increased focus on data manipulation and retrieval from Microsoft database platforms. Further support for tracking implementations and creation of tracking guidelines. Strategic tracking planning and research coordination.

November 2016 - Current


Information Analyst

Full project life cycle testing across multiple browsers, devices and operating systems. Resource coordination and project management responsibilities pertaining to development deliverables, timelines and statuses. User tracking documentation, implementation guidelines and verification. Data analysis and insights for strategy and account services departments in order to create and present client deliverables and recommendations. Troubleshooting and advanced report generation training and guidance specifically pertaining to tracking systems and their interfaces.

November 2014 - November 2016


Desktop Support Specialist

Responsible for user level support ranging from hardware installations to software support. Networking support with system administrators. Management of internal ticketing and priority tracking systems. User guide and training of all new employees on company policies and procedures with continued training during user occupational stay.

December 2010 - November 2014

Skills

Strategical Analysis

82% Complete (danger)

Project Management

70% Complete (danger)

Tracking Technologies

78% Complete (danger)

Quality Assurance and Quality Control

90% Complete (success)

Microsoft Office

75% Complete (success)

MSSQL

50% Complete

Visual Stuido

40% Complete (warning)

Selenium

60% Complete (danger)